Welcome to C I Executive Coaching
CIEC is the only organisation specializing in high-impact,
1-to-1 coaching for directors, senior managers and business owners
across the Channel Islands.
It was founded in 2004 by Tracey Turmel, to meet the
demand for local, accredited coaches. Clients include key employees
within in a diverse range of organizations in both Jersey and
Guernsey, from large businesses such as HSBC PB, Mourant, UBS,
Jersey Dairy and Jersey Post to smaller, entrepreneurial businesses
such as Basle Group and the senior teams at the award winning
Virtualize IT and Foreshore. As her reputation has grown,
Tracey now regularly coaches in England and has recently
expanded her client base into Switzerland, where her dual
nationality makes her a valuable asset to local organisations with
offices there .
Coaching
programmes are specially designed to meet the
individual demands of each client, through extensive collaboration
during the early stages of the coaching relationship.
Although each coaching client and context is unique,
themes often recur when dealing with management and leadership
skills, and Tracey frequently coaches around issues such as
communication, motivation, work-place relationships and confidence:
all areas which traditional training typically fails to impact, yet
which are all vital, if people, and therefore businesses, are to
perform to their optimum.
Tracey's clients often report decreased stress-levels,
as coaching encourages them to take responsibility for their
situation, and offers strategies for making changes, with
significant results, not only for the individual client, but also
for their teams and direct reports.
Coaching is also proven to be an effective means of
supporting new managers in their role, particularly when in
conjunction with training. In fact, by combining coaching with
training, organisations can radically improve their ROI on their
training spend.
As well as being an experienced business coach, Tracey is
also trained to support clients through the challenging process of
redundancies, and is able to offer confidential and discreet career
and outplacement guidance.
New Bespoke Lunch and Learn Workshops
Why not try our bespoke Lunch and
Learn workshops?
Are you looking for new, cost-effective ways to
reward
and support (and thereby,
retain) your valuable staff?
Run along the lines of "Lunch and Learn" workshops, these 2 hour
bespoke sessions are designed to help your staff identify and
address the factors that contribute to their stress levels (at home
and at work) on a daily basis, and take responsibility for making
changes.
My favourite definition of stress is, "Not knowing what to
do next". For anyone who can't see the woods for the trees, this
workshop will certainly point you in the right direction, and
motivate you to take action, leading to real positive
change.
In an informal, friendly and respectful environment,
attendees will assess their current situation at both work and
home, before devising their individual action plans to take them
towards their personal and professional goals. Even the smallest of
steps can have a big positive impact.
Run in-house, for groups of up to 10, these
workshops will leave your staff feeling empowered and motivated to
take control of the things that get in the way, allowing them to
feel happier and healthier in all walks of life.
Alternatively, if you'd prefer, the workshop could be held in a
location of your choice and be combined, for example, with a light
lunch.
It is important to note that this workshop does not require
the divulging of any personal details in order to be of benefit.
If, however, attendees are comfortable contributing, then the
ensuing discussion is likely to generate even more ideas.
¨A very enjoyable, thought-provoking and
inspirational evening.¨ Zoe Blomfield
¨A very helpful workshop presented with great clarity by
Tracey. A good way to stand back from the minutiae of daily life,
look at the bigger picture and work out what needs to be
done.¨ Advocate Jane Martin
¨A really interesting session, which generated some
surprising results. Thank you, Tracey!¨ Tara Family,
Volaw
¨A very enjoyable workshop, which has clarified how I need
to focus my energy.¨ Kelly Barker, Head of Marketing,
Durrell.
¨Excellent use of my time. I found the session extremely
helpful.¨ Christine Mauger, Co-Director, Choice
Properties
¨Tracey's workshop has encouraged me to identify and focus
on what really is important.¨ Sue Greig, Jersey
Telecom
¨A very informative and interesting workshop, which
has given me a 'kick up the backside' to change at least one thing
in my life!¨ Vicki Allen, RBC
¨The workshop was a really useful experience and I
shall use the 2 models Tracey showed us, to clarify where I am
going in my life.¨ Martha Bernstein
¨The Life Audit exercise was fascinating and has
encouraged me to focus on areas where I lack
direction.¨ Christine
Whitfield
For further details, and to discuss how the workshop can be
tailored to the unique needs of your organisation, call Tracey
on 01534 629479 or email her at tracey.turmel@ciec.co.uk
ABOUT COACHING PROGRAMMES
It is often said that an effective coach provides an independent
pair of ears with whom a senior individual can talk about
the issues they may be unable to discuss with others
iinside the organisation. Because of the nature of this unique
relationship, confidentiality and trust are key.
Some ground rules and a coaching agreement need to exist between
all parties involved: the person from within the organisation who
initiated the coaching programme, known as the sponsor ( usually
the client's employer, line-manager, or HR manager), the coach and
the individual being coached (referred to here as the client).
Occasionally, if there is no sponsor, for example for self-employed
individuals, the agreement is simply between the coach and the
coaching client.
The coach's role is to support, without judgement, and challenge
the individual to perform at a higher level and believes:
- No matter how people currently perform, we all have the ability
to perform even better in aspects of our working lives
- People are their own best resource
- People are not defined by their current
behaviour. Coaching focusses on behaviours (which can be changed)
not personalities.
How do the coaching sessions work?
A typical ¨basic¨ programme consists of 6 x 1 hour
coaching discussions over a period of 90 - 100
working days. Because of the bespoke nature of CIEC coaching,
alternative options are always available, for example, beginning
the programme with a feedback exercise to raise self-awareness, or
a LAB profile to elicit the client's motivation patterns in work.
(For more information on LAB profiling visit
www.WordsThatChangeMinds.com
)
Each individual needs to come to coaching with some identified
areas to work on, in order to affect behavioural
changes. Ideally, these will have been discussed and agreed
with the sponsor / line manager (see above). During the first
coaching discussion these areas are explored, prioritised and
turned into clear goals linked to Measurable Objectives
(MO's).
At the end of each coaching discussion the client goes away
with a self-determined action plan, for completion prior to the
next meeting.
In order to keep on track and to assess progress, the coaching
client completes a mid-point review half way
through the coaching programme and a final review
at the end. Together the coach and client review the goals and
MO's, along with recommendations for the way forward.
Both reviews are shared with the sponsor (typically the
line-manager) with prior agreement from the client. It is important
to note that the detailed content of the coaching discussions
remains confidential between the coach and the individual.
However, any trends identified will be presented back to the
organisation, if prior agreement is given from the
client.
At the mid-point of the programme, the sponsor is also asked
for feedback on the client's progress in terms of behavioural
changes relating to the MO's set out at the start. This
enables the coach, the client and the sponsor to monitor the
quality of the coaching and the progress being made, ensuring
ROI.
Although every individual, and organisation, is unique,
experience has taught us that certain themes frequently arise,
which coaching is able to
address:
- Communication and inter-personal relationships
- Conflict with colleagues or clients
- Work load, time-management and delegation (and ofter all
3!)
- Lack of clarity around expectations
- Confidence
The benefits you can expect, through using an
external (as opposed to in-house) coach include:
- Improved staff morale and retention
- Reduced staff absences, by addressing the work/life
balance
- Improved communication by using a coaching approach to problem
solving
- Empowering employees to pro-actively resolve issues which are
affecting the team's performance
- Improved performance through goal-setting, planning and
prioritising
- Increased productivity, directly affecting the bottom-line of
your business
- Improved decision-making on a daily basis
A study of 1000 companies using Executive coaches, reported
the following findings:
- 77% reported improved working relationships
- 67% reported an improvement in team work
- 53% reported increased productivity
- 52% reported a reduction in conflict
- 32% reported an increase in retention of senior staff
A separate study carried out by the International Coaching
Federation, which surveyed 11,000 corporate coaching clients, found
that a staggering 98.5% said that their investment, regardless of
what it cost, was "well worth it"!
Much of Tracey's coaching focusses on raising
self-awareness, enabling clients to make significant changes in
behaviour, often with dramatic effect.
As Robin Sharma, author of "The Greatness Guide"
said,
"Self-awareness precedes choice, and choice precedes
results."
Until we are really aware of the impact our actions have,
how can we make choices which will positively improve our
performance? The process of increasing our self awareness,
through candid feedback can be uncomfortable at
times. However, the ability to adapt our behaviour and thereby
our impact on others, is key to leadership.
Tracey is an experienced career coach, working with
individuals in organisations, to identify long-term career goals,
and future development needs. Coaching is also highly effective in
supporting career transitions. Much of her work is with newly
appointed Senior Managers, who frequently feel neglected and
isolated in terms of preparation and / or training for their new
role.
Through coaching she is also able to assist with
preparation for interviews, dealing with nerves and enhancing
communication, giving candidates the best chance of
success.
" I can honestly say that the strategies and techniques
Tracey has taught me to use in various situations have completely
changed my whole view and approach, not only to work, in my new
role as Manager at JPL, but to life in general. Her methods are
very clear, and the way she relates the models to your own personal
experiences makes them easy to implement. Tracey's enthusiasm to
support you achieving your goals is a huge part of the success of
her coaching." Matt Carr, Manager, Jersey Post
Logistics
"In my new role as manager of a technical team, Tracey
really helped me with my communication skills. Using her
specialised coaching techniques, I found a new sense of confidence
which I could use both with clients and colleagues. Tracey is a
fantastic listener. She always has really useful tools and offers
great gems of advice, where appropriate. I'd certainly recommend
her to anyone who feels pressure, within the hectic nature of the
business world." Gilly Challinor, Operations Manager,
Webreality
Tracey is also specially trained in career counselling
during outplacement projects, working in collaboration, where
relevant, with Fairplace, the UK's leading career managment
specialists. For more information on their work, visit
www.fairplace.com
"I would definitely recommend Tracey to anyone in this
situation. Even after the first session, I felt calmer and more
positive about my prospects for the future. She gets to the root of
the problem, whether it's to do with being happy in your job, or
looking for work. Using different techniques, she explored my
individual needs, rather than telling me what she thought I should
do. The results were amazing." Paul,
Senior Operations Administrator, Invesco
She also works with private clients, to review their
career options, and is qualified to use cutting-edge profiling
techniques, which look at motivation and working traits, thus
raising client's self awareness regarding the suitability of
potential posts. In August 2009 tracey travelled to Berlin for a
week long, final assessment in LAB profiling, a unique tool which
looks at the link between Language, Behaviour and Motivation in the
workplace. She was awarded the Advanced Business Applications
Certificate in LAB Profiling, which adds value to her coaching and
career counselling clients.
"The career coaching session with Tracey allowed me to
assess my situation and resulted in me changing jobs. The coaching
process highlighted my priorities and allowed me to see a clear
path by which I could reach my objectives.I now feel like a
different person: so much happier and more confident. I would
highly recommend Tracey. She is a supportive and approachable
career coach who has a very personable demeanour."
Georgina Jeffries
"I just wanted to let you know I got my Bikram
Yoga qualification in Los Angeles and I've just started teaching in
a beautiful place outside Brisbane! I'm happy and enjoying myself
and my work! I want to thank you again for helping me make the many
changes in my life, ones that I was too scared to face alone and
ones that I always dreamed of making. I couldn't have done it
without you. Thank you Tracey" Lisa Miller,
Personal Trainer, ex-Fitness First
MANAGING REDUNDANCIES: Tracey is specially trained in
career counselling during outplacement projects, working in
collaboration, where relevant, with Fairplace, the UK's leading
career management specialists. She is able to offer confidential
and discreet counselling, to enable clients to deal with the range
of emotions involved in redundancy, as well as devising strategies
for moving on.
"I would definitely recommend Tracey to anyone in this situation.
Even after the first session, I felt calmer and more positive about
my prospects for the future. She gets to the root of the problem,
whether it's to do with being happy in your job, or looking for
work. Using different techniques, she explored my individual needs,
rather than telling me what she thought I should do. The results
were amazing." Paul, Senior Operations
Administrator, Invesco
Given that the "credit crunch" is likely
to impact us all, wouldn't it be useful to ensure you get the best
possible return on your training investment? By
supporting training initiatives with coaching,
your organisation will see considerable evidence
of your staff's new skills / learnings.
There is statistical evidence to suggest that traditional
training only results in a 22% improvement in
productivity.
However, when training is combined with coaching
(before the training takes place, to confirm the objectives, and /
or afterwards, to ensure implementation of the new learnings once
back in the workplace) a dramatic improvement of
88% was found.
So, you can ensure you get better value for money, and see
real behavioural change, by supporting the traditional training of
your senior staff, with coaching.
Source : International Personnel Management Association
survey (1997)
EBW
Tracey is Jersey's only Advanced facilitator of the EBW
Online system, which explores how our emotions and behaviours
impact our performance in the workplace. Through a process
involving a straight-forwrd but rigorous on-line assessment,
followed by an EBW feedback discussion, our self-awareness is
raised and we can learn strategies to manage our emotions
better.
For more information on the benefits of using the system to
improve performance, or as a tool to increase the effectiveness of
your recruitment process, visit
www.ebwonline.com
What clients have said about coaching with Tracey....
¨I contacted Tracey a number
of years ago, when I was considering the options around
management training for myself and my senior team. We have been
working with Tracey ever since. Coaching has proven to be far more
effective than traditional, classroom based learning. As a
result of our work together, I interact and communicate better with
people, I make better decisions, I listen more and I look at things
differently, with greater insight. Tracey has been fun to work
with, is very intuative and I would certainly recommend her.¨
Julian Box, CTO and Co-Founder,
Virtustream
"I have benefitted from Tracey's executive coaching personally
and corporately for nearly 10 years. She has worked with me and
several of my senior management teams.
I can't recommend Tracey's services more highly. She has delivered
significant results with my teams and with me personally. The net
result isn't just great efficiency and productivity (although these
have been welcome gains), crucially the net result has been more
happiness.
Over the years I have recommended Tracey to many corporate clients
and the feedback has always been gratitude." Phil
Balderson
¨It is without a doubt that my-self and the team at
Bracken Barrett & Associates attribute a large proportion of
our recent success in a national award to Tracey and her Executive
Coaching services.
In 2010 we out grew our premises and with staff numbers
growing to accommodate patients' needs, we found staff becoming
unhappy with their working relationships. At this point, we engaged
Tracey to assess our way of working as a team and identify areas
for improvement and development.
Only through our positive mentoring partnership with
Tracey and her expert guidance, were we at Bracken Barrett
& Associates able to achieve the amazing accolade of BDA
(British Dental Association) Best Practice of the Year award ,
Runner- up 2011. As a national award with over 1600 practice
and 24,000 dental members, this was no meager achievement.¨
Jane Jenkins, Bracken Barrett Dental
Practice
¨Often, all
that's needed is a bit of a discussion
around why work is difficult, or distressing or stressful.
Whilst that is useful, it doesn't
'take' you anywhere or
help you organise what to do about it. To this end, I found
that some of the exercises and activities Tracey used in the
sessions were really
beneficial. I've learnt some very
useful ways of tackling situations that in the past I'd have
found really difficult. Questioning and wording techniques
also helped me to tackle conversations in a way that
doesn't further inflame an already
inflamed scenario! The Post-it notes exercise about what I needed
from a job, and the ¨what will happen if
I do/don't and what
won't happen if I
do/don't¨
exercise were both extremely useful in order to put my
thoughts, decision making and fears into perspective. I came out of
the exercise having discussed the issues but with a meaningful
output as well as just getting something off my chest.
Part of the success of coaching is down to the relationship
with the coach: the freedom to explore certain scenarios and
discuss them in an open and honest way has been invaluable, and
really helped in some of the key areas that I wanted to
tackle - self-belief, my own development
and that of my team. Overall, coaching with Tracey has made
me a more confident individual and therefore a better/more
resourceful manager and employee. I'm
going to miss the
sessions!¨
Catherine Small, Senior Marketing Manager,
JerseyPost
¨Tracey worked with us in Switzerland and was very good. I would
have her back!¨ Stephen Skelley, Head of PWS Europe, HSBC
PB
¨Tracey has bought energy and fresh thinking to our organisation
and her value has been tangible in several areas. She has
provided executive coaching to several senior people who have
fed-back that they value her challenge, honesty and support.
Our good people have become great through her structured coaching
and each has become a champion of coaching within their respective
team. Personally I have found her a great sounding board when
I am thinking through issues and solutions and together we have
designed additional interventions such as workshops, which have
been effective and really well received. She has an army of
fans within our organisation!¨
Anna Ruewell, HR Business Partner, HSBC PB
CI
¨Working with Tracey was excellent and very motivating!¨
Thomas Frey, Head of GuyerzellerTrust, Zurich,
Switzerland
¨Tracey has a great knowledge of her subject and understanding of
people's challenges. She enables them to develop a tool-kit to meet
those challenges. Coaching with her has been enlightening!¨
Paul Alker, Business Development, HSBC PB
¨Tracey has helped me in a number of ways over recent years. In my
opinion, she is everything an executive coach should be, and I
never hesitate to recommend
her.¨ Kevin
Keen.
¨Coaching with Tracey has been brilliant!¨ Tim le
Gallais, Director, F. le Gallais and Sons Ltd.
"This coaching has come up at exactly the right time and has
helped me to focus on what I believe should be the important
issues. It has provided me with confidence when needed, covered
areas that gave me guidance (even if not always in a format that
was within my comfort zone!) and has given me a platform to discuss
subjects outside of a work environment. All in all, it has been
really, really helpful. Thank you, Tracey!" Simon Murtagh,
Snr RM, HSBC PB
¨The workshop was a really useful
experience and I shall use the 2 models Tracey showed us, to
clarify where I am going in my life.¨ Martha
Bernstein
¨The Life Audit exercise was
fascinating and has encouraged me to focus on areas where I
lack direction.¨ Christine
Whitfield
¨Coaching with Tracey has been invaluable. Not only has it greatly
improved my work but has also helped on a personal level too - it's
changed my life.¨ Susanne Lowman, Design and Marketing
Manager, Philatelic, Jersey Post
"I had no real idea what to expect from my time with
Tracey. However, I found her coaching style to be relaxed and
informal on the surface, yet she managed to really probe with some
very insightful questions and some real life examples. I came out
of this feeling that Tracey provided me with a much clearer sense
of self awareness and understanding of how people might respond to
my actions and communications - she doesn't so much give advice as
enable you to come up with the answers yourself. I feel the whole
process with Tracey was extremely valuable and would highly
recommend
her."
Derek Fage, Technical Director,
Foreshore
"Tracey has a disarming style that is relaxing yet completely
focused upon the specific issues that I wanted to address, using
open questions and honest feedback in pursuing the issue until it
was resolved. Through Tracey's coaching skills and
perceptive observations, I arrived at some truly remarkable
insights into myself, which continue to guide the way I work, long
after the programme ended. Her insights gave me the confidence to
believe that what I was doing was right for me and my style. Some
techniques opened my eyes in other ways that I really had not
expected, with remarkable results.
"
Jeremy Rothwell , Director, Chateau
Fiduciaire SA, Switzerland
¨I just wanted to drop you a line to say everyone was really
impressed with the training you delivered this morning. There were
lots of great ideas and actions to improve some of the ways we
operate. You are very talented in eliciting information and
facilitating. Thank you very much.¨ Lorna , Manager, Jersey Women's
Refuge
¨In a single meeting, Tracey clarified where I need to focus my
energy.¨ Kelly Barker, Head of Marketing,
Durrell
"The Directors at iConsult were very new to running a business when
we began our coaching with Tracey. The whole process has been
invaluable in helping to build our skill set in a broad range of
areas including the management and motivation of our teams, our
strategic planning and the improvement in our day to day ability to
run our business. Tracey is a great listener and has the ability to
hold up a mirror in order for her clients to make real
improvements. After seeing the benefits of the coaching process
with Tracey we are planning to make this process integral to all
staff development at all levels of our business." Dan
Cattermole MCSE MC, Director, iConsult
"4 hours' discussion with
Tracey has been quantifiably beneficial. Her measured,
structured approach gave us the benchmark for improvement at the
outset, and the improvement in me is tangible. It is one of
those experiences that I actually only recognised I have benefitted
from when I stopped to reflect on what had been achieved - not just
over the few weeks' duration of our meetings, but in my perspective
on work and lifestyle priorities. I distinctly remember
trying to express at outset how I felt that I was working harder
than anybody else, yet only achieving the same or poorer results;
my perspective has changed as a direct result of our reflections on
my behaviours and attitude.
My only reservation at outset
was that the process might be intrusive; it was not. In fact,
its arms-length objectivity is helpful in a way that I could not
have experienced at work, with family or among friends. I now
recognise how easy it is to be distracted by specific, short-term
issues and so lose sight of the bigger picture, and I am much
happier about my past performance and, more importantly, the
outlook as a direct result of talking and listening to
Tracey. One of the most memorable pieces of advice was to
"stop beating yourself up!"! I reflect on that frequently,
and heed the advice. I can be a good Dad and Husband and a
successful Client Adviser, all at the same time.
I shall be encouraging my colleagues at UBS -
regardless of their seniority - to do the same. After all,
true holistic "coaching" for many Managers in large organisations
is just a small part of their role and in 24 years of my working
life I've yet to meet one who does it well! You're never too
old, experienced or too senior in the hierarchy to learn more about
yourself. " Paul Raphael, Senior Client
Advisor, UBS
"Tracey provided me and my team with an independent
ear to air issues which could be difficult to discuss within the
employee/boss relationship. Coaching also enabled me to identify my
development needs and devise an action plan to improve my
performance at work. Tracey helped me realize how important it is
to adapt my management style to get the best out of each member of
my team." Kevin Keen, MD, Jersey Dairy
"On the surface, our coaching discussions are relaxed and
jovial, but Tracey always pushes for something! It is always a
challenging conversation!" Senior Manager, CI
Traders
" I can honestly say that the strategies and techniques
Tracey has taught me to use in various situations have completely
changed my whole view and approach to work, and life in general.
Her methods are very clear, and the way she relates the models to
your own personal experiences makes them very easy to implement. I
would also say that Tracey's enthusiasm to help you achieve your
goals is a huge part of the success of her coaching"
Matt Carr, Manager, Jersey Post Logistics
"Tracey worked with one of our Directors who was under
a lot of stress. She turned him around completely, to an extent
beyond our expectations! We're delighted!" Mike Hocquard,
Pentagon
"Coaching has most definitely been a good investment.
I'm changing my working habits, and now use specific techniques to
improve my performance. I've also reassessed how I manage my team,
which is already having positive results. Tracey's coaching has
been invaluable…." Senior Manager,
Mourant
"In my role as manager of a technical team, Tracey
really helped me with my communication skills. Using her
specialised coaching techniques, I found a new sense of confidence
which I could use both with clients and colleagues. Tracey is a
fantastic listener. She always has really useful tools and offers
great gems of advice, where appropriate. I'd certainly recommend
her to anyone who feels pressure, within the hectic nature of the
business world." Gilly Challinor, Operations Manager,
Webreality
"The coaching discussions with Tracey have been really
useful. She has an ability to put you at ease, but challenge you
too. I would have no hesitation in recommending her."
Manager, Jersey Post Logistics
"The investment in coaching with Tracey has definitely
been worthwhile. The company is getting far better value for my
services (I am contributing to the running of the unit in a
positive way and am able to make positive contributions that are
well received. I also feel I am able to push harder for things for
myself and the team). I have really valued the ability to have
confidential and open discussions and to receive constructive
feedback, that at times challenged my way of thinking."
Michael McNally, Senior Manager, J Commerce
"I just wanted to say that, almost 2 years since
working with you, I am still using the tools and techniques you
taught me. I have had a difficult time recently, but have come
through it and am still smiling. Thank you. Karen
Gale, Director
"Tracey has inspired us individually and as a
team.Through individual and team coaching , she has given us the
confidence to really believe we can fulfil our true potential."
Eileen Crabb , Head of Pinewood Residential
Home
"Having run my own company for 4 years, Tracey gave me
the confidence to set important priorities on both a personal and
professional level, bringing about a clearer and more confident
vision of myself and my role as an employer." GB, Company
Director
"I've just had my appraisal and my Manager is delighted
with the improvements in my oral and written communication. She
cannot believe the "complete transformation" and is really pleased
with me! Thank you Tracey!" M. D. Accountant
"Working 70 hours a week, and being married with 3
children meant that I was struggling to achieve a happy balance in
my life. Even after the first few sessions with Tracey, I was more
organised, less stressed and happier in all areas of my life. I
would definitely recommend her!" Warren Johnson, Manager of
Fitness First
"Tracey has allowed me to question how I operate, and she has
definitely challenged my assumptions. She is highly intuitive, and
I found working with her quite an experience! As a result, I feel
enriched and highly motivated." Senior Manager,
Mourant
Switzerland
¨Tracey worked with us in Switzerland and was very good. I
would have her back!¨ Stephen Skelley, Head of PWS Europe,
HSBC PB
¨Working with Tracey was excellent and very motivating!¨
Thomas Frey, Head of GuyerzellerTrust, Zurich,
Switzerland
If you are considering coaching for your teams in other
jurisdictions, but concerned about the financial
implications of travel, it is possible to conduct
coaching discussions via Skype. It is recommended that the
intial set-up meeting and the first coaching session are held
face-to-face, but subsequent discussions can be held
remotely.
Tracey Turmel's coaching in the media
