What clients have said about coaching with Tracey....
¨I contacted Tracey a number
of years ago, when I was considering the options around
management training for myself and my senior team. We have been
working with Tracey ever since. Coaching has proven to be far more
effective than traditional, classroom based learning. As a
result of our work together, I interact and communicate better with
people, I make better decisions, I listen more and I look at things
differently, with greater insight. Tracey has been fun to work
with, is very intuative and I would certainly recommend her.¨
Julian Box, CTO and Co-Founder,
Virtustream
"I have benefitted from Tracey's executive coaching personally
and corporately for nearly 10 years. She has worked with me and
several of my senior management teams.
I can't recommend Tracey's services more highly. She has delivered
significant results with my teams and with me personally. The net
result isn't just great efficiency and productivity (although these
have been welcome gains), crucially the net result has been more
happiness.
Over the years I have recommended Tracey to many corporate clients
and the feedback has always been gratitude." Phil
Balderson
¨It is without a doubt that my-self and the team at
Bracken Barrett & Associates attribute a large proportion of
our recent success in a national award to Tracey and her Executive
Coaching services.
In 2010 we out grew our premises and with staff numbers
growing to accommodate patients' needs, we found staff becoming
unhappy with their working relationships. At this point, we engaged
Tracey to assess our way of working as a team and identify areas
for improvement and development.
Only through our positive mentoring partnership with
Tracey and her expert guidance, were we at Bracken Barrett
& Associates able to achieve the amazing accolade of BDA
(British Dental Association) Best Practice of the Year award ,
Runner- up 2011. As a national award with over 1600 practice
and 24,000 dental members, this was no meager achievement.¨
Jane Jenkins, Bracken Barrett Dental
Practice
¨Often, all
that's needed is a bit of a discussion
around why work is difficult, or distressing or stressful.
Whilst that is useful, it doesn't
'take' you anywhere or
help you organise what to do about it. To this end, I found
that some of the exercises and activities Tracey used in the
sessions were really
beneficial. I've learnt some very
useful ways of tackling situations that in the past I'd have
found really difficult. Questioning and wording techniques
also helped me to tackle conversations in a way that
doesn't further inflame an already
inflamed scenario! The Post-it notes exercise about what I needed
from a job, and the ¨what will happen if
I do/don't and what
won't happen if I
do/don't¨
exercise were both extremely useful in order to put my
thoughts, decision making and fears into perspective. I came out of
the exercise having discussed the issues but with a meaningful
output as well as just getting something off my chest.
Part of the success of coaching is down to the relationship
with the coach: the freedom to explore certain scenarios and
discuss them in an open and honest way has been invaluable, and
really helped in some of the key areas that I wanted to
tackle - self-belief, my own development
and that of my team. Overall, coaching with Tracey has made
me a more confident individual and therefore a better/more
resourceful manager and employee. I'm
going to miss the
sessions!¨
Catherine Small, Senior Marketing Manager,
JerseyPost
¨Tracey worked with us in Switzerland and was very good. I would
have her back!¨ Stephen Skelley, Head of PWS Europe, HSBC
PB
¨Tracey has bought energy and fresh thinking to our organisation
and her value has been tangible in several areas. She has
provided executive coaching to several senior people who have
fed-back that they value her challenge, honesty and support.
Our good people have become great through her structured coaching
and each has become a champion of coaching within their respective
team. Personally I have found her a great sounding board when
I am thinking through issues and solutions and together we have
designed additional interventions such as workshops, which have
been effective and really well received. She has an army of
fans within our organisation!¨
Anna Ruewell, HR Business Partner, HSBC PB
CI
¨Working with Tracey was excellent and very motivating!¨
Thomas Frey, Head of GuyerzellerTrust, Zurich,
Switzerland
¨Tracey has a great knowledge of her subject and understanding of
people's challenges. She enables them to develop a tool-kit to meet
those challenges. Coaching with her has been enlightening!¨
Paul Alker, Business Development, HSBC PB
¨Tracey has helped me in a number of ways over recent years. In my
opinion, she is everything an executive coach should be, and I
never hesitate to recommend
her.¨ Kevin
Keen.
¨Coaching with Tracey has been brilliant!¨ Tim le
Gallais, Director, F. le Gallais and Sons Ltd.
"This coaching has come up at exactly the right time and has
helped me to focus on what I believe should be the important
issues. It has provided me with confidence when needed, covered
areas that gave me guidance (even if not always in a format that
was within my comfort zone!) and has given me a platform to discuss
subjects outside of a work environment. All in all, it has been
really, really helpful. Thank you, Tracey!" Simon Murtagh,
Snr RM, HSBC PB
¨The workshop was a really useful
experience and I shall use the 2 models Tracey showed us, to
clarify where I am going in my life.¨ Martha
Bernstein
¨The Life Audit exercise was
fascinating and has encouraged me to focus on areas where I
lack direction.¨ Christine
Whitfield
¨Coaching with Tracey has been invaluable. Not only has it greatly
improved my work but has also helped on a personal level too - it's
changed my life.¨ Susanne Lowman, Design and Marketing
Manager, Philatelic, Jersey Post
"I had no real idea what to expect from my time with
Tracey. However, I found her coaching style to be relaxed and
informal on the surface, yet she managed to really probe with some
very insightful questions and some real life examples. I came out
of this feeling that Tracey provided me with a much clearer sense
of self awareness and understanding of how people might respond to
my actions and communications - she doesn't so much give advice as
enable you to come up with the answers yourself. I feel the whole
process with Tracey was extremely valuable and would highly
recommend
her."
Derek Fage, Technical Director,
Foreshore
"Tracey has a disarming style that is relaxing yet completely
focused upon the specific issues that I wanted to address, using
open questions and honest feedback in pursuing the issue until it
was resolved. Through Tracey's coaching skills and
perceptive observations, I arrived at some truly remarkable
insights into myself, which continue to guide the way I work, long
after the programme ended. Her insights gave me the confidence to
believe that what I was doing was right for me and my style. Some
techniques opened my eyes in other ways that I really had not
expected, with remarkable results.
"
Jeremy Rothwell , Director, Chateau
Fiduciaire SA, Switzerland
¨I just wanted to drop you a line to say everyone was really
impressed with the training you delivered this morning. There were
lots of great ideas and actions to improve some of the ways we
operate. You are very talented in eliciting information and
facilitating. Thank you very much.¨ Lorna , Manager, Jersey Women's
Refuge
¨In a single meeting, Tracey clarified where I need to focus my
energy.¨ Kelly Barker, Head of Marketing,
Durrell
"The Directors at iConsult were very new to running a business when
we began our coaching with Tracey. The whole process has been
invaluable in helping to build our skill set in a broad range of
areas including the management and motivation of our teams, our
strategic planning and the improvement in our day to day ability to
run our business. Tracey is a great listener and has the ability to
hold up a mirror in order for her clients to make real
improvements. After seeing the benefits of the coaching process
with Tracey we are planning to make this process integral to all
staff development at all levels of our business." Dan
Cattermole MCSE MC, Director, iConsult
"4 hours' discussion with
Tracey has been quantifiably beneficial. Her measured,
structured approach gave us the benchmark for improvement at the
outset, and the improvement in me is tangible. It is one of
those experiences that I actually only recognised I have benefitted
from when I stopped to reflect on what had been achieved - not just
over the few weeks' duration of our meetings, but in my perspective
on work and lifestyle priorities. I distinctly remember
trying to express at outset how I felt that I was working harder
than anybody else, yet only achieving the same or poorer results;
my perspective has changed as a direct result of our reflections on
my behaviours and attitude.
My only reservation at outset
was that the process might be intrusive; it was not. In fact,
its arms-length objectivity is helpful in a way that I could not
have experienced at work, with family or among friends. I now
recognise how easy it is to be distracted by specific, short-term
issues and so lose sight of the bigger picture, and I am much
happier about my past performance and, more importantly, the
outlook as a direct result of talking and listening to
Tracey. One of the most memorable pieces of advice was to
"stop beating yourself up!"! I reflect on that frequently,
and heed the advice. I can be a good Dad and Husband and a
successful Client Adviser, all at the same time.
I shall be encouraging my colleagues at UBS -
regardless of their seniority - to do the same. After all,
true holistic "coaching" for many Managers in large organisations
is just a small part of their role and in 24 years of my working
life I've yet to meet one who does it well! You're never too
old, experienced or too senior in the hierarchy to learn more about
yourself. " Paul Raphael, Senior Client
Advisor, UBS
"Tracey provided me and my team with an independent
ear to air issues which could be difficult to discuss within the
employee/boss relationship. Coaching also enabled me to identify my
development needs and devise an action plan to improve my
performance at work. Tracey helped me realize how important it is
to adapt my management style to get the best out of each member of
my team." Kevin Keen, MD, Jersey Dairy
"On the surface, our coaching discussions are relaxed and
jovial, but Tracey always pushes for something! It is always a
challenging conversation!" Senior Manager, CI
Traders
" I can honestly say that the strategies and techniques
Tracey has taught me to use in various situations have completely
changed my whole view and approach to work, and life in general.
Her methods are very clear, and the way she relates the models to
your own personal experiences makes them very easy to implement. I
would also say that Tracey's enthusiasm to help you achieve your
goals is a huge part of the success of her coaching"
Matt Carr, Manager, Jersey Post Logistics
"Tracey worked with one of our Directors who was under
a lot of stress. She turned him around completely, to an extent
beyond our expectations! We're delighted!" Mike Hocquard,
Pentagon
"Coaching has most definitely been a good investment.
I'm changing my working habits, and now use specific techniques to
improve my performance. I've also reassessed how I manage my team,
which is already having positive results. Tracey's coaching has
been invaluable…." Senior Manager,
Mourant
"In my role as manager of a technical team, Tracey
really helped me with my communication skills. Using her
specialised coaching techniques, I found a new sense of confidence
which I could use both with clients and colleagues. Tracey is a
fantastic listener. She always has really useful tools and offers
great gems of advice, where appropriate. I'd certainly recommend
her to anyone who feels pressure, within the hectic nature of the
business world." Gilly Challinor, Operations Manager,
Webreality
"The coaching discussions with Tracey have been really
useful. She has an ability to put you at ease, but challenge you
too. I would have no hesitation in recommending her."
Manager, Jersey Post Logistics
"The investment in coaching with Tracey has definitely
been worthwhile. The company is getting far better value for my
services (I am contributing to the running of the unit in a
positive way and am able to make positive contributions that are
well received. I also feel I am able to push harder for things for
myself and the team). I have really valued the ability to have
confidential and open discussions and to receive constructive
feedback, that at times challenged my way of thinking."
Michael McNally, Senior Manager, J Commerce
"I just wanted to say that, almost 2 years since
working with you, I am still using the tools and techniques you
taught me. I have had a difficult time recently, but have come
through it and am still smiling. Thank you. Karen
Gale, Director
"Tracey has inspired us individually and as a
team.Through individual and team coaching , she has given us the
confidence to really believe we can fulfil our true potential."
Eileen Crabb , Head of Pinewood Residential
Home
"Having run my own company for 4 years, Tracey gave me
the confidence to set important priorities on both a personal and
professional level, bringing about a clearer and more confident
vision of myself and my role as an employer." GB, Company
Director
"I've just had my appraisal and my Manager is delighted
with the improvements in my oral and written communication. She
cannot believe the "complete transformation" and is really pleased
with me! Thank you Tracey!" M. D. Accountant
"Working 70 hours a week, and being married with 3
children meant that I was struggling to achieve a happy balance in
my life. Even after the first few sessions with Tracey, I was more
organised, less stressed and happier in all areas of my life. I
would definitely recommend her!" Warren Johnson, Manager of
Fitness First
"Tracey has allowed me to question how I operate, and she has
definitely challenged my assumptions. She is highly intuitive, and
I found working with her quite an experience! As a result, I feel
enriched and highly motivated." Senior Manager,
Mourant
