What clients have said...

"The Directors at iConsult were very new to running a business when we began our coaching with Tracey. The whole process has been invaluable in helping to build our skill set in a broad range of areas including the management and motivation of our teams, our strategic planning and the improvement in our day to day ability to run our business. Tracey is a great listener and has the ability to hold up a mirror in order for her clients to make real improvements. After seeing the benefits of the coaching process with Tracey we are planning to make this process integral to all staff development at all levels of our business."  Dan Cattermole MCSE MC, Director, iConsult

"4 hours' discussion with Tracey has been quantifiably beneficial.  Her measured, structured approach gave us the benchmark for improvement at the outset, and the improvement in me is tangible.  It is one of those experiences that I actually only recognised I have benefitted from when I stopped to reflect on what had been achieved - not just over the few weeks' duration of our meetings, but in my perspective on work and lifestyle priorities.  I distinctly remember trying to express at outset how I felt that I was working harder than anybody else, yet only achieving the same or poorer results; my perspective has changed as a direct result of our reflections on my behaviours and attitude. 

My only reservation at outset was that the process might be intrusive; it was not.  In fact, its arms-length objectivity is helpful in a way that I could not have experienced at work, with family or among friends.  I now recognise how easy it is to be distracted by specific, short-term issues and so lose sight of the bigger picture, and I am much happier about my past performance and, more importantly, the outlook as a direct result of talking and listening to Tracey.  One of the most memorable pieces of advice was to "stop beating yourself up!"!  I reflect on that frequently, and heed the advice.  I can be a good Dad and Husband and a successful Client Adviser, all at the same time. 

I shall be encouraging my colleagues at UBS - regardless of their seniority - to do the same.  After all, true holistic "coaching" for many Managers in large organisations is just a small part of their role and in 24 years of my working life I've yet to meet one who does it well!  You're never too old, experienced or too senior in the hierarchy to learn more about yourself. "                                

                                                                                                                                                                                         Paul Raphael, Senior Client Advisor, UBS

“Tracey provided me and my team with an independent ear to air issues which could be difficult to discuss within the employee/boss relationship. Coaching also enabled me to identify my development needs and devise an action plan to improve my performance at work. Tracey helped me realize how important it is to adapt my management style to get the best out of each member of my team.”
                                                                                                                                           Kevin Keen, MD, Jersey Dairy

"On the surface, our coaching discussions are relaxed and jovial, but Tracey always pushes for something! It is always a challenging conversation!" Senior Manager, CI Traders

“ I can honestly say that the strategies and techniques Tracey has taught me to use in various situations have completely changed my whole view and approach to work, and life in general. Her methods are very clear, and the way she relates the models to your own personal experiences makes them very easy to implement. I would also say that Tracey’s enthusiasm to help you achieve your goals is a huge part of the success of her coaching”  Matt Carr, Manager, Jersey Post Logistics

"Tracey worked with one of our Directors who was under a lot of stress. She turned him around completely, to an extent beyond our expectations! We're delighted!" Mike Hocquard, Pentagon

“Coaching has most definitely been a good investment. I’m changing my working habits, and now use specific techniques to improve my performance. I’ve also reassessed how I manage my team, which is already having positive results. Tracey’s coaching has been invaluable….”  Senior Manager, Mourant

“In my role as manager of a technical team, Tracey really helped me with my communication skills. Using her specialised coaching techniques, I found a new sense of confidence which I could use both with clients and colleagues. Tracey is a fantastic listener. She always has really useful tools and offers great gems of advice, where appropriate. I’d certainly recommend her to anyone who feels pressure, within the hectic nature of the business world.” Gilly Challinor, Operations Manager, Webreality

"The coaching discussions with Tracey have been really useful. She has an ability to put you at ease, but challenge you too. I would have no hesitation in recommending her." Manager, Jersey Post Logistics

"The investment in coaching with Tracey has definitely been worthwhile. The company is getting far better value for my services (I am contributing to the running of the unit in a positive way and am able to make positive contributions that are well received. I also feel I am able to push harder for things for myself and the team). I have really valued the ability to have confidential and open discussions and to receive constructive feedback, that at times challenged my way of thinking."                                                                     Michael McNally, Senior Manager, J Commerce

"I just wanted to say that, almost 2 years since working with you, I am still using the tools and techniques you taught me. I have had a difficult time recently, but have come through it and am still smiling. Thank you."                                                                                                                                                                                     Karen Gale, Director

"Tracey has inspired us individually and as a team.Through individual and team coaching , she has given us the confidence to really believe we can fulfil our true potential."
Eileen Crabb , Head of Pinewood Residential Home

“Having run my own company for 4 years, Tracey gave me the confidence to set important priorities on both a personal and professional level, bringing about a clearer and more confident vision of myself and my role as an employer.”
GB, Company Director,

"I've just had my appraisal and my Manager is delighted with the improvements in my oral and written communication. She cannot believe the "complete transformation" and is really pleased with me! Thank you Tracey!"
M. D. Accountant

"Working 70 hours a week, and being married with 3 children meant that I was struggling to achieve a happy balance in my life. Even after the first few sessions with Tracey, I was more organised, less stressed and happier in all areas of my life. I would definitely recommend her!"
Warren Johnson, Manager of Fitness First

“Tracey has allowed me to question how I operate, and she has definitely challenged my assumptions. She is highly intuitive, and I found working with her quite an experience! As a result, I feel enriched and highly motivated.”  Senior Manager, Mourant

Tracey qualified as an accredited coach in 2002, and has spent the last 5 years working with businesses to improve their performance. She is also a certified NLP Business Practitioner. Tracey is a member of the ICF and ANLP. Find out how she has impacted organisations in "What clients have said ..."